Medical Records Storage Services

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Off-Site Health Records Storage Services

Whether you have transitioned to an EHR or you simply have records that have not reached their retention period, medical record storage is a practical solution to free up office space while keeping records safe, ensuring they are not lost, stolen, or damaged.

Off-site medical records storage professionals specialize in securing old records that are not often needed or accessed rarely while minimizing your storage costs. You can also store your backup tapes, external hard drives, and other media along with your paper documents, keeping your data safe in the case of a natural disaster or a data breach.

If your medical practice is closing, it is required by law to hire a custodian for your records to manage any health care requests. Your medical records may be transferred to another physician as the custodian or they can be stored in an off-site facility until the retention time expires. Whoever the custodian is, medical records need to be available at a patient’s request.

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The Medical Records Storage Process

1. Assess the types of documents you would like to store and how many you currently have. Organize and index your records however you choose, whether it’s their retention date, patient name, etc.

2. Call Record Nations at (866) 385-3706 or fill out the form to get free, customized quotes on document storage services. We can answer any questions you may have about our services, security, and what options might be the best fit for your practice.

3. Choose the service provider that best meets your needs and budget.

4. The service provider you choose will work closely with you to find the best solution to integrate off-site storage into your practice. Set up a time with the provider to hand off all documents securely and come up with an optimal ongoing transfer service, if necessary.

5. At the facility, your medical records will be indexed and stored based on your guidelines. If you choose to integrate new records into your EHR system, they will be scanned and uploaded to it.

6. New documents can be incorporated as needed, and medical records past their retention period are destroyed.

Why Choose Record Nations?

Fast Turnaround

Get matched to a partner in 3-5 minutes. They will work with you to get a quote based on your specifications.

Nationwide Coverage

We have partners all over the United States and Canada.

20+ Years

Record Nations has over two decades of experience matching customers to the right services.

Partnered with the Best

We are partnered with thousands of partners nationwide providing you with the best, secure options in your area.

Frequently Asked Questions

How does medical records storage work?

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1. Assess the types of documents you would like to store and how many you currently have. Organize and index your records however you choose, whether it’s their retention date, patient name, etc.

2. Call Record Nations at (866) 385-3706 or fill out the form to get free, customized quotes on document storage services. We can answer any questions you may have about our services, security, and what options might be the best fit for your practice.

3. Choose the service provider that best meets your needs and budget.

4. The service provider you choose will work closely with you to find the best solution to integrate off-site storage into your practice. Set up a time with the provider to hand off all documents securely and come up with an optimal ongoing transfer service, if necessary.

5. At the facility, your medical records will be indexed and stored based on your guidelines. If you choose to integrate new records into your EHR system, they will be scanned and uploaded to it.

6. New documents can be incorporated as needed, and medical records past their retention period are destroyed.

What kinds of records should I keep in off-site storage?

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Off-site storage is often utilized by healthcare facilities to securely store various types of documents and materials that are not frequently accessed but still need to be retained for legal, regulatory, or historical purposes. Here are some examples:

  1. Medical Records

  2. Financial Records

  3. Administrative Documents

  4. Legal and Regulatory Documents

  5. Human Resources Records

  6. Research and Clinical Trial Data

How secure are the medical records storage facilities?

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Our service provider’s medical records storage facilities come equipped with 24/7 monitoring and guarded perimeters, access controls, fire-suppressant systems, climate controls, and more. Additionally, all of our service providers comply with all state and federal privacy regulations.

How much does medical records storage cost?

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Typically, records storage costs anywhere from 50-95 cents per box per month. However, the price will depend on the number of boxes you have, any prep work, indexing, additional security measures, retrieval options, and any more special requests.

How can I retrieve my medical records if needed?

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Our service providers offer 24/7 access and retrieval for stored medical records. Most records can be returned within the same or the next business day, but most providers will offer emergency retrieval services as well.

What happens when my medical records retention is up?

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When your medical records reach the end of their retention period, the storage facility usually has a secure shredder and will shred your records themselves. Otherwise, they partner with a secure shredding provider to destroy your records.

What if I still need to scan my medical records to an EHR?

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Confirm with your service provider that they provide medical records scanning services. If not, we can connect you with another medical records scanning service provider.

How do I need to prepare my medical records for off-site storage?

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  1. Sort and Organize: Before storing your medical records off-site, sort them into categories based on their type, date, or other relevant criteria. Organizing your records beforehand will make it easier to access them later.
  2. Remove Unnecessary Items: Take this opportunity to purge any records that are no longer needed or relevant. Dispose of outdated records following your organization’s document retention policies and regulations.

  3. Boxing: Place the sorted records into sturdy, archival-quality boxes or containers. Use appropriate-sized boxes to prevent overfilling and potential damage.

  4. Labeling: Clearly label each box with information such as the contents, date range, and any other relevant identifiers. This will make it easier to locate specific records when needed.

  5. Inventory: Create a detailed inventory list of all the boxes or containers being sent to off-site storage. Include box numbers, contents, and any other relevant information to track the records.

  6. Protective Measures: Consider using archival-quality folders, sleeves, or envelopes to protect individual records within the boxes. This can help prevent damage from handling, moisture, or environmental factors.

What happens if I need to close my medical practice?

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Record Nations will connect you with a medical records custodian who will ensure your medical records in storage can still be accessed by your current patients. Learn more about our medical records custodian services here.